Terms of service

1. Agreement to Terms

By accessing mirellamaison.com, you agree to be bound by these Terms of Service. If you do not agree, please discontinue use of the site immediately. We reserve the right to update these terms at any time to reflect our growing collection and services.

2. The Maison Experience (Shipping & Logistics)

Mirella Maison operates a luxury hybrid model. While we fulfill many orders from our primary studio, select items are shipped directly from our Global Artisan Partners to ensure the highest quality sourcing.

• Delivery: Shipping windows are estimates. We are not liable for delays caused by customs or third-party carriers.

• Split Shipments: Orders containing multiple items may arrive in separate, curated packages.

3. Product Use & Safety

Our oils and accessories are intended for cosmetic, external use only.

• Sensitivity: Always perform a patch test before full use. Mirella Maison is not responsible for individual skin reactions.

• Disclaimer: Our products are not medical treatments and are not intended to diagnose or cure skin conditions.

4. Returns & Elegance Standards

To maintain the integrity of our skincare line, we strictly enforce the following:

• Returns: Only unopened and sealed products are eligible for return within 14 days of receipt.

• Exclusions: Used or opened bottles cannot be returned due to hygiene and safety regulations.

• Fees: Return shipping costs are the responsibility of the client unless the item is confirmed defective by our team.

5. Intellectual Property

All imagery, branding, and "Mirella Maison" trademarks are the exclusive property of our brand. Unauthorized reproduction of our digital or physical assets is strictly prohibited.